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1Password

1Password

Overview

What is 1Password?

AgileBits in Toronto offers 1Password, a password manager available to both private individuals and businesses, touting a unique approach to multi-factor authentication to improve security.

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Recent Reviews

TrustRadius Insights

1Password is a versatile password management tool that has gained popularity across various industries and departments. Users appreciate …
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Safe, peace of mind, go for it!

8 out of 10
July 14, 2023
I use 1Password in my organisation to protect all sensitive passwords. This ensures that my privacy and security and that of our clients …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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1Password

$2.99

Cloud
per month

Teams

$3.99

Cloud
per user/per month

1Password Families

$4.99

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

1Password

YouTube

1Password Team A - Demo Presentations at deCODE Hackathon Fall 2021

YouTube

1Password

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1Password Demo

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1Password Demo

YouTube

Man-in-the-Machine (MitMa) attack against 1password (USENIX Security 18/DEF CON 26 demo)

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Product Details

What is 1Password?

1Password is a scalable password manager solution. 1Password is designed to make it easy for businesses' employees to stay safe online.

1Password Advanced Protection is now available with 1Password Business. Set Master Password policies, enforce two-factor authentication team-wide, restrict access with firewall rules, review sign-in attempts and require your team to use the latest version of 1Password.

According to the vendor, once 1Password is part of workflows, good security habits will become second nature. It also comes with mobile app versions that are available for Mac, iOS, Windows, and Android. 1Password syncs seamlessly across devices, so employees always have access to their passwords. 1Password is optimized for organization-wide adoption, to increase overall security.

1Password Video

What is 1Password?

1Password Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

AgileBits in Toronto offers 1Password, a password manager available to both private individuals and businesses, touting a unique approach to multi-factor authentication to improve security.

LastPass for Business, Keeper, and Dashlane are common alternatives for 1Password.

Reviewers rate Support Rating highest, with a score of 8.8.

The most common users of 1Password are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(243)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

1Password is a versatile password management tool that has gained popularity across various industries and departments. Users appreciate its ability to generate random and secure passwords for different services, solving the common problem of password reuse and weak security. With 1Password, users can securely store and access usernames and passwords for websites, applications, database applications, ERP account information, and licensing keys. The software ensures the safety of sensitive data by encrypting and securing information on users' laptops. Not only does it simplify the process of managing multiple passwords with varying requirements, but it also provides breach alerts and password change reminders, addressing the business problem of security. One of the key advantages of 1Password is its compliance with regulations like HIPAA, which allows for secure password sharing through protected channels.

1Password is not limited to businesses; independent Mac/Apple consultants also rely on it to store sensitive data like passwords and credit card details securely. It offers optimal connection, security backups, and updates for all devices such as Mac Pro, iPhone, and MacBook Pro. Digital marketing consultants find 1Password essential for keeping clients' passwords separate, secure, and organized across different platforms. IT support staff benefit from 1Password's secure and accessible password storage, allowing them to access passwords on various devices while maintaining high standards of security. Additionally, personal users appreciate the Watchtower service provided by 1Password for monitoring security breaches containing their credentials. Overall, 1Password serves as a reliable and user-friendly solution for managing personal and business accounts securely.

Customers value the privacy and security offered by 1Password when protecting sensitive passwords for themselves and their clients. While there may be other password managers available in the market, reviewers particularly appreciate 1Password's user experience, usability, platform integration, and corporate features compared to its competitors. The software caters to multiple use cases within organizations by allowing the creation of separate vaults for different teams or departments. This facilitates better organization and information sharing, eliminating the need for manual copying and pasting of credentials. Companies also utilize 1Password to securely store and share login information internally and externally, ensuring the safety of inter-office details and client-sensitive information. Additionally, users find 1Password valuable in managing the increasing number of passwords required in today's digital landscape. It not only simplifies the process of creating and storing complex passwords but also helps users remember them, reducing the risk of forgotten passwords and frequent failed logins.

Intuitive User Interface: Users consistently praise 1Password for its intuitive and easy-to-navigate user interface, which makes tasks quick and effortless. They find the layout to be user-friendly, with clearly labeled options and a logical flow that requires minimal effort to navigate. Whether it's creating new passwords, accessing stored credentials, or managing personal information, users appreciate how intuitive the interface is.

Convenient Cross-platform Accessibility: Many users appreciate the convenience and flexibility of accessing 1Password across mobile, browser, and desktop platforms. It allows them to seamlessly switch between devices while securely managing their passwords. Whether they're at home using their laptop or on-the-go with their smartphone, users value the ability to access their passwords from any device with ease. The consistent experience across different platforms also enhances productivity by eliminating the need for manual syncing or duplicate entries.

Strong Security Measures: Users are impressed by the great security measures implemented by 1Password, giving them peace of mind when storing sensitive information. They value the platform's encryption methods and its ability to easily generate secure passwords. With features like password strength analysis and built-in password generator tools, users feel confident in creating strong and unique passwords for all their accounts. Additionally, 1Password's commitment to protecting user data through robust encryption adds an extra layer of security that many reviewers appreciate.

Limited sync options: Some users have suggested that there are limited sync options available in 1Password, specifically mentioning the absence of Google Drive access. This has been a point of frustration for these users.

Windows apps and integration not as good as on Mac: Users have mentioned that the Windows apps and integration in 1Password do not match up to the quality and seamless experience found on Mac. They feel that the Windows version lacks certain features or functions that are present in the Mac version.

Occasional glitches with browser integration: Some users have experienced occasional glitches with the browser integration feature in 1Password. These technical issues can disrupt their workflow and lead to difficulties when trying to access or manage their passwords through the browser extension.

Users highly recommend using 1Password for both businesses and individuals. They suggest setting up 1Password on all devices for easy access to passwords and other information. Many users believe that 1Password is worth the money and works well for all team members. Comparing it to other password managers, users think 1Password is a great choice for mixed-device offices. Trusting the product and its implementation, users recommend using the mobile app for managing passwords on all devices. Additionally, they find 1Password's interface delightful for basic technical skills. Users also suggest considering whether to use the Mac App Store version or the Dropbox syncing version of 1Password. Overall, users think 1Password is a solid product that provides a hassle-free way to manage passwords and believe it to be the best software for password management. They highly recommend using it and even require all employees to do so.

Attribute Ratings

Reviews

(1-25 of 26)
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Score 10 out of 10
Vetted Review
Verified User
Our company has multiple facilities that all have similar and different devices. Each facility doesn't need access to the other's passwords. With 1Password I can create seperate vaults and allow the corperate team access to all vaults, while each facility is restricted to their vault. We use this to manage passwords, server creds, wifi creds and software product keys. It also has a share option where we can temporarily share a password with someone.
  • Password Management
  • Password Integration
  • 2FA/MFA
  • vunrability assestment of websites
  • user management
  • department segmentation
I have used 1Password personally and professionally. I think it by far exceeds the other competitors out there.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
1Password is being used by myself for both personal and business use, as well as by a number of other clients for both personal and business use. The main problem being solved is simple, keep track of the plethora of passwords that are used across applications, websites, computers and other devices. There are two major business problems that 1Password solves - security and forgotten passwords.
  • 1Password does a phenomenal job of keeping track of all your passwords!
  • 1Password allows you to auto generate passwords with varying complexity. Since you don't have to remember these passwords, you can use 1Password's password generator to create extremely complex passwords.
  • 1Password's overall interface can be a bit overwhelming at first - with a plethora of options and categories to choose from.
  • Getting used to allowing 1Password to manage all your passwords - to the point you don't have to remember them, or even know what they are - takes a fair amount of getting used to.
Despite its subscription model, 1Password is one of the most comprehensive password management programs out there. It seamlessly integrates with all major web browsers (Firefox, Chrome, and Safari), has both an iOS and Android counterpart to allow you to sync passwords b/w devices, and allows you to store more than just passwords. If used to its fullest, 1Password can act as a one stop repository for all your important information - such as passport information, bank account and credit card information, software registration, and much more - and not just logins/passwords.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We tested 1Password as a password manager for users. This went well, although ultimately we decided that the product wasn't a great fit for our organization, we still really enjoyed the software and its features. Generated passwords were secure, and the added features of identity management, secure notes, and documents really brought a lot to the table.
  • Secure password generation
  • Secure document storage
  • Identity management
  • Pricing
  • Autofill isn't as effective as it could be
  • Lack of ability to change all passwords
  • No free tier
1Password is great as a general password generator and manager if you can afford the monthly costs. The missing ability to reset all passwords quickly / with one click shouldn't dissuade you from giving it a try. In this modern era, a password manager is almost an essential security requirement, and 1Password is easily the best of the (paid) lot.
July 26, 2021

1password

Score 10 out of 10
Vetted Review
Verified User
Incentivized
[1Password] is being used across my whole organization. This addresses shared account access, 2FA codes, among other things. We have streamlined processes across all teams using this terrific application. We have used the features to detect reused passwords, create strong passwords, and other options to strengthen our security across the organization.
  • 2fa
  • Password storage
  • Credit card storage
  • We struggle to find areas
  • MFA autofill on all websites, (rarely a site does not work)
  • Reseller options
[1Password] is well suited for a single user or for a large organization.

It is quite hard to come up with reasons where it is not appropriate. maybe if you only have 1 basic password there would not be a need?

[1Password] is well suited for sharing mFA codes across 1 or many users.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Currently using to manage all of the IT password and user names. There were too many accounts to manage and we needed a tool to consolidate all of the accounts and passwords that could be managed in a central spot. It addresses the need to not have the same password in different accounts, etc.
  • No need to remember passwords
  • Easy interface/ app
  • Great intgreation with web browser via plugin
  • Contstant lock out/timeout.
  • Wish it would not prompt to save passwords for sites I did not request.
  • Wish it was better integrated with the mobile browser.
Great for password management and/or account storage. Somewhat good for teams, [but] not the greatest for notes, etc.
Gary Gray | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Hands down 1Password is the single most indispensable applications/services use. As an IT consultant, I have 3,700 passwords/software licenses/credit cards stored in my 1Password database - and without a similarly secure way to manage that data, I'd be utterly unable to do my work efficiently. I've turned countless clients onto 1Password, and it's become an equally vital part of their daily workflow as well.
  • I use 1Password to securely store the assorted data I designed to store and sync it across all my devices (Macs, iPads, iPhones) as well as share 1Password databases with select clients. 1Password will generate unique secure passwords, populate password entry fields on websites, and securely manage it all.
  • Secure. 1Password is a secure encrypted repository for my passwords and other vital information (credit card and banking data, software licenses, etc.).
  • Simple. Once it's setup 1Password just works as you want it to and think it should.
  • Multi-field password entry. It still seems clunky if I have a three-field login where some piece of data beyond a user name and password are needed.
  • Migration from earlier versions of 1Password has been a mixed bag of work necessary to make them work on the newer platform.
  • It's 2020, we all have passwords to manage - so everybody is a potential user. The ability to generate unique and strong passwords, and then enter them with a simple keystroke is incredibly useful and far more intuitive than Apple's Mac Keychain app. That it handles other types of data as well, from secure notes to attached files, it can handle whatever you throw at it in an easily searchable database. If you're a member of a team of family, it's effortless to deploy shared vaults that contain only whatever passwords or data are relevant to that specific person.
  • Can't think of any scenario where it wouldn't be useful unless you're not online, don't engage in consumer activities, and it was somehow fifty years ago.
Charles Fashana, MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Hundreds of passwords. Ever-changing passwords. Low-security-strength passwords. Passwords that we share. Passwords written on post-it notes, saved in Excel files, lost in space. Forgotten passwords. These are the problems we all face in today's age.

I actually started out with 1Password for personal use. But I've found it's tremendously easy to separate or integrate personal and work data and information as I choose, and have begun incorporating the use of 1Password for all of my work--at home and at the office. As a member of the leadership team at my company, and the one largely responsible for operations, I use a variety of platforms--many of which are very sensitive (e.g., banking platforms, human resources systems, CRMs, etc.). Based on my early satisfaction with the functionality and security of 1Password, I am considering this for broader team use.
  • Simple and secure setup
  • Ease in creating different vaults for different uses and sharing/permissions across vaults for family or team members
  • Integration across devices (laptop, tablet, phone, etc.) is seamless.
  • iPhone Face ID integration
  • The Chrome Browser add-on works very well.
  • The password generator is great and very customizable to meet the differing requirements of companies/sites.
  • It allows for a variety of different "types" of password entries, but if you want it to work as part of the integrated login functionality for a site, it must be created as a "login," which can be counterintuitive and impact the way your information is categorized.
  • I haven't been able to figure out how to change the type of entry once it's created. You can move entries between vaults, but can't change the type, which results in needing to recreate and delete.
  • Certain sites' login screens don't auto-populate, you have to go into 1Password to copy and paste.
  • It's possible the functionality isn't as good using a Microsoft device (I have both a Microsoft Surface as well as a Macbook Pro).
Generally, 1Password checks every box for anyone that needs to organize their password inventory. But it also provides a great level of peace of mind, as it feels as if it is relatively secure. The Master Security Key setup, along with other security features such as two-factor authentication, auto time-outs, password generator, and integration with face ID (likely among other things) do provide a level of security far greater than what most people have by personally managing their passwords.
José Escudero | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
1Password was initially recommended by senior members of the team to manage our personal and work credentials. It is just recommended, not enforced. It is used to save information such as login information, SSH keys, cryptographical keypairs, and general documents. It is in general a bad idea to have a single password for everything or save information in plain text. 1Password allows us to generate a random password for each used service and save information in a secure way.
  • Random password generation.
  • Browser auto-fill forms.
  • Allow text fields to have more than one line (You can use notes for that but you can have a single note per item as of now).
  • More formats by default (SSH keys, Blockchain keypairs, etc).
I honestly can't see myself without 1Password anymore. Prior to using it, I only had like 3 passwords for everything, I had to remember them, and suffered the risk of having many accounts attacked if a single password was stolen.

1Password is perfect if you care about security online and want a great tool to help you with that.
It will help you generate random passwords, fill browser forms automatically, save secure notes, etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Using 1Password has really helped us to manage the ever increasing amount of passwords that the internet requires these days. It is also more than just a password manager. Secure notes and things like server details, wi-fi passwords, identity storage, and secure document storage make 1Password a fully featured password manager.
  • Autofill of usernames and passwords including one-time passwords.
  • Password warnings for compromised websites, re-used passwords.
  • Safari extension can be somewhat buggy.
  • It can be confusing when updating a password and hard to know if the password you created will be saved to the correct record.
1Password is a fantastic password manager. I highly recommend it for individuals and organizations (1Password for Teams) to manage the ever increasing amount of passwords that are required in today's internet. Websites are being compromised at an increasing pace, and the most effective way to limit your exposure is to not re-use passwords. 1Password is the best way I've found to keep track of unique passwords.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used 1Password across the entire company as a way to store login info, both personally and professionally. 1Password made it easy for teams to quickly access and update shared login info, while also generating very secure passwords. We were able to keep inter-office details secure while keeping them easy to find.
  • The password generator is a wonderful tool.
  • The different types of info you can store. i.e. Credit card info, addresses, logins, etc...
  • I'm not sure if it exists already, but a prompt asking if 1Password would like a new login saved would be great. I did not have it installed on my browser, so maybe this was how it functioned if it did this.
  • It would be great if it could randomly update passwords for you on specific dates, so that you're always staying secure.
We used to update our WiFi info regularly and having it available and constantly updated on 1Password made it really simple for everyone to have the right info across our global organization.
I used 1Password for credit card number management, since my role required me to purchase various things from various team budgets and it was a big time saver to have the details already saved in my vault, so I didn't have to always reach into my purse. It also allowed me to store the physical cards in secure locations so that I didn't need to be carrying cards with corporate sized maximums on me.
January 28, 2020

Secure your team

Jeffrey Schneider | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
1Password is required to be used by the entire organization. We are a HIPAA compliant company and security is extremely important across the entire company. With so much software being used by different departments, the threat of having passwords stolen should be a huge priority in any organization. It helps keep us protected as well as compliant with HIPAA guidelines.
  • Security.
  • Encrypted secure password generator.
  • If you do not remember your core password, it can be very difficult to recover your account.
  • Interface can always use improvement
I have used a few different password managers and 1Password handles all our company's needs. It is fairly easy to manage across the organization for each user. It can be easily deactivated should an employee be terminated. Overall, it is a very good all in one solution as a password manager.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The whole organization uses 1Password to keep track of passwords.
  • Siloing passwords
  • Security
  • Design
  • User experience
1Password great for teams that need to store passwords, though it does require people to update and be engaged with it (management).
Jose F. Gomez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use 1Password to manage all usernames and passwords for our departments and projects. One key issue that we solve by using 1Password, is security. By having 1Password create a new password, we take the burden of choosing a new secure password from the user and make it safer by leveraging the 1Password feature that alerts when a site has been breached and the password should be changed.

Also, some passwords/user sessions need to be generic (for instance for a per role account) and 1Password helps a lot in that field because it lets us share usernames/passwords and even credit card information with teams.
  • Managing passwords: Create truly secure passwords or pass-phrases.
  • Sharing credit card information with appointed team members.
  • 1Password is so secure, that it lacks a self-managed "forget your password" functionality which means that as a manager, I have to approve password resets which may slow down some users.
  • On Chrome, the extension sometimes stops working when the browser is updated.
  • When having to memorize passwords, 1Password gets rid of this by just leveraging a single Password (thus the name) and then letting it decide the password/passphrase to use. It integrates well into sign up flows so that there's no excuse not to use it always to generate new passwords.
  • When I want to share credit card information so that other people from my teams can use it to make online purchases.
  • When having a single seat/account that needs to be shared across people due to heavy rotation.
  • When the sign-up process has very complex password rules.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a fintech company so security is incredibly important to us and we make sure to use products that assist us in that security internally as well as externally. We are using 1Password across the whole organization for everything that requires a password. It is a part of our onboarding of the new employees to get them set up with 1Password.
  • Secure system and software.
  • Available on mobile.
  • Keeps all passwords in one place.
  • A pain to reset if you forgot your login.
  • Difficulty finding the Master Password if needed.
It is a great product for companies that want to make sure to set their systems up securely for their internal needs and have a way to regulate that from one place. We can share passwords through 1Password so we don't need to put it in email or Slack which is great.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
My team and I used 1Password to manage shared passwords across our development resources in order to ensure we were conforming to best practice regarding password reuse and to facilitate sharing of complex passwords. Several of us were already using 1Password personally, so getting a team license made sense as our users were already familiar and comfortable with using 1Password. Outside of the direct business use, as a personal user, I've enjoyed its Watchtower service which helps me monitor security breaches containing my credentials.
  • 1Password's Watchtower service is a real value add - 1Password monitors the security news for evidence of security breaches containing your credentials and alerts you if you have been impacted. That is a huge value as it enables you to get out in front of a security breach and be proactive in protecting yourself.
  • 1Password's core strength is that it makes it easy to practice good security hygiene by using strong, unique passwords for each site you interact with. This is something that all password managers do now, but offering an easy experience is key.
  • 1Password's password sharing features makes it easy to share team credentials with other team members, and to decide who amongst the team gets access to the designated credentials.
  • Pricing. 1Password's chief competitor, LastPass beats it on pricing, especially at volume. While both applications offer very similar functionality with a great user experience, your organization may be likely to switch to the least expensive option, as we did.
  • Website Autofill can fail to work at times. This can be really frustrating when you're pressing the autofill keyboard shortcut and nothing is happening. I'm not sure that this is the fault of 1Password - it seems to coincide with changes to website structure, but it makes for a frustrating and inconsistent user experience.
  • 1Password's Windows application has always lagged behind the MacOS version. It has always felt like a second class citizen. Having said that, the MacOS version is really, really good. It's frustrating never to have parity across platforms.
As I mentioned earlier, 1Password is well suited to environments where you want your users to exercise good security hygiene and have a friendly user experience to do so. 1Password offers that. It also makes for a good experience where you want to share common credentials amongst your team, offering you a secure method of doing so, while also offering you the ability to restrict to whom you share your credentials. 1Password is not well suited in environments where cost is a factor. It's competitive with LastPass across various tiers, but ultimately comes out more expensive at scale/features.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use 1Password internally for each of our employees to have a secure and managed password storage solution. The primary reason we purchased it, and its strongest use for us, is as a way to securely share passwords among employees, as well as securely storing client secure information (various logins, api keys, etc.).
  • Top-notch security trusted by Apple and others.
  • Easy management of people and teams.
  • Easy to create 'vaults' with different levels of access for different people.
  • Reasonably priced.
  • Great native apps on all platforms we work on.
  • More often than we'd like, the autofill doesn't work on some websites (Marriott on desktop and American Airlines on mobile are two super common and annoying ones). However, most of the time it does work perfectly.
1Password is a fantastic solution and every individual and company should be using it or something like it (we've heard great things about a few of the other top password managers, but felt the security and history of 1P made it the most trustworthy solution).
The only situation where maybe it wouldn't be a good fit is at extremely large organizations, but I am not sure if they have some different interface for those. The interface seems perfect for 100 or fewer users. I think that at or over 100, it may not be as easy to keep organized.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use 1Password personally and across our team. It helps maintain security while also allowing the sharing of the passwords across the team. We tried different solutions before with previous companies and it was always a nightmare.
  • It makes the storing and creating of the passwords super simple. You don't need to login to the website and input them or track them manually, it sees you are at a login page and asks you if you want to store it/create a new password/auto fill from the already stored data.
  • The chrome extension makes life so easy. Everything happens automatically. But of course, if you have separate chrome profiles for different purposes, you have to install the chrome extensions for each and setup.
  • Being able to login to 1Password and "reveal" passwords, or directly copy them is hugely important. And 1Password is great at that. Sleek.
  • Having different "vaults" is also awesome. Especially if you're storing passwords for different needs.
  • With some pop-ups, 1Password won't' show up at all. So you can't use the system to log in. And it gets downhill from there, especially if you have used 1Password to generate passwords for you and you have no idea what your password actually is. You need to login to the website of 1passwords and copy/paste your password. It gets incredibly frustrating if you're on your mobile OR if you're in a rush/need to login asap.
  • I have a 1password account for myself personally and we also use it companywide. I am not sure how to be logged in to them both at the same time. So I had google chrome to remember the password for most work related stuff so I don't have to juggle between accounts.
  • Maybe have a way to carry over/copy passwords from one account to another?
When you are dealing with teams that work on particular projects and then work on others and no longer need login info for them (or simply have high turnover) it makes things simple.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I originally began using 1Password when I ran my own business. In this day and age we all have countless logins across a myriad of sites, and at a time when security has never been more important (or more precarious), 1Password helps me keep separate, individual passwords for every single login I own.

I continue to use 1Password personally, and log into the app numerous times every day. I used to use a hard copy notebook, but that method made it too appealing to use simple or easy-to-remember (and easy to hack!) passwords and led to frequent failed logins when I mistyped them. 1Password has kept me more secure and saved me countless hours.
  • It's secure. 1Password makes no bones about the fact that its encryption is state-of-the-art (it has to be, right?). While my knowledge of encryption is entry-level at best, I do understand that 1) having a secure, encrypted master password file is key, and 2) this allows users to store unique passwords for every login, which means that even if hackers steal a password at one site, they can't use that same password to gain entry into all of your systems.
  • It syncs across devices, seamlessly. Whether I'm at home or at work, I can find every password in seconds.
  • It's a great place to store other information you need to keep secure: notes, software licenses, social security numbers of family members, etc.
  • 1Password uses Apple's FaceID feature quite well... now I don't even need to type in my master password when logging in on my phone. I just open the app and look at the screen and viola! I'm in.
  • 1Password's iOS and Chrome integrations are top-notch as well. Most of the time I don't even need to open the app -- I can just use the plugin on my browser, or iOS will suggest the password to use (again, with FaceID) for a website. Again, terrific time-savings.
  • 1Password's ability to generate strong passwords based on a formula may not be anything new, but it certainly is more helpful than trying to come up with one yourself. One click will suggest passwords that are extremely hard to break.
  • As you update or change passwords, occasionally 1Password will create duplicate entries for logins -- sometimes it will take me going through several entries for Google, for instance, before I find the correct one. I can delete the duplicates, of course, but this feels amateurish.
  • This is a minor point, but I have so many logins it takes quite a while to scroll and find the correct one, so when using 1Password on my phone, I like to use the letters on the side of the screen. However, these are quite small and even on my iPhone XR, I often wind up hitting the wrong letter.
  • When possible, I much prefer to purchase my software outright, rather than using a subscription model. With 1Password 7, it doesn't appear that there is an option to do that, so you're stuck paying an admittedly small amount each month, on an ongoing basis.
1Password is fantastic for keeping track of personal logins, as well as work logins. Far better than simply jotting down passwords in a notebook and stuffing it in the bottom drawer where you hope no one will notice it! I probably wouldn't trust it to store nuclear codes, but I feel plenty secure knowing that even if malicious parties steal data from a corporate data leak (as has happened to all of us over time), my other logins have not been compromised.
Jennifer Hess | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use 1Password with both my internal team members (contractors) and with select clients.

For internal purposes, my team members have access to a main vault containing key credentials for apps & systems, as well as securely stored credentials for client systems. I also have a separate vault where I house my operational credentials (e.g., not to be viewed by the team).

With clients, 1Password offers a way to securely share sensitive data & credentials, and stay up-to-date on any changes they (or their team) might make to those assets. This helps avoid situations like password-protected spreadsheets or email sharing of credentials.
  • Securely stores passwords & sensitive data
  • Integration with iPhone's password solution (ability to utilize 1Password info rather than Apple keychain items)
  • Integration with Mac Touch ID
  • Ability to access multiple accounts within a single interface (and search them all -- or not -- as needed)
  • If a certain login needs to be placed in two vaults (e.g., for two different teams), any updates must be applied to both instances which creates a bit of a management hurdle. We could create a 'special' vault for those types of items, but that could lead to a lot of extraneous vaults. This is particularly relevant when using the "Guest" feature, as many of the credentials have to be duplicated, and then they won't sync to the Guest vault if they're updated in the Team vault.
  • When using the 1Password iPhone app, the search field takes *forever* to populate results, making the search function essentially unusable. Instead, I typically use the alpha-scrolling and then manually navigate to the item I'm looking for.
  • If I view a specific vault within the desktop app, the next time I use the browser extension the results are also restricted to that vault. In order to get it to look at all vaults again, I have to open the desktop app and change it back to "all vaults" there — there's no way to select the vault within the browser extension.
  • The system walks you through the initial setup steps fairly well, but then setting up the apps can be a bit daunting. I'm planning to get my family members onto a personal plan, but the set up is so complicated that I have to wait until we're together so that I can help them through it. This also creates some difficulty when on-boarding new users for my business, as it takes a lot of effort to be sure they have access to all of the right areas (and then use / save that info in order to log in to the apps).
  • Seems like the business plan should have more options to accommodate organizing credentials for many different clients. Right now, we just rely on consistent naming conventions to allow like items to group together (e.g., Client Name — Website Title), but it's not very elegant and can get lengthy. I know that tags are available for use, but I'm not sure that would achieve the desired result. Initially, I had considered using individual vaults for each client, but there are just too many to merit individual vaults.
  • When using the browser extension, there's no preview of the username, so if you have two records with the same title (e.g., United Mileage Plus), you have to view it before filling to ensure it's the right one. This means that all records must have a unique name / identifier, which can lead to very lengthy titles. This is particularly relevant when you have access to client accounts, since you can't be renaming their items to match your own naming conventions.
1Password is ideal for securely storing credentials and sharing within a team. Also, having a secure resource for storing sensitive client data (logins, payment methods) is important for mitigating liability. The setup process is a bit complex, but once everything is established, the system is fairly easy to use. The browser extensions are really helpful in saving a step (even if you have to view the record before filing when multiple matches exist). The password generator functionality also allows for the creation of secure passwords without being cumbersome to use on a daily basis.
November 18, 2018

1Password is a Must-Buy

Tim Noetzel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Several of our team members use 1Password to manage both business and personal accounts. 1Password makes it extremely easy to generate random, secure logins and save them in a secure way. It's an indispensable tool for making sure our online accounts stay secure. The integrations with Chrome, Safari, Firefox, and other browsers are fantastic.
  • Generates random passwords
  • Securely stores passwords
  • Integrates with all major browsers
  • Excellent mobile app
  • 1Password is starting to move to a services-model. I'm not a huge fan...
  • 1Password's syncing options could use some work
  • Would love to see better software license support in the app
1Password is a fantastic tool for managing passwords for individual team members in small teams. It's got excellent options for generating passwords and storing them securely, either locally or on 1Password's servers. It's not necessarily the best tool for larger teams, and its enterprise features won't scale well beyond about 50 people.
Matt Heerema | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
1Password is used by my whole team to securely store and share passwords to our various online accounts, as well as capture secure information that we need to share across the company. It is also used to help transfer and communicate credentials to online accounts to and from our clients. This allows us to have unique and strong passwords for all our accounts (approximately 3000 different credentials), without having to keep hard copies, and ensuring that they are in a secure location.
  • Create strong passwords: with a single click, 1password can create, store, and auto-fill password fields when new accounts are created. You can customize character options for those useless "security measures" put in place by some programmers that require (or alternatively, do not allow) capital letters, numerals, and special characters.
  • Securely sharing passwords: through encrypted sharing methods or inviting to a team vault, you can easily share one or many credentials with clients and team members.
  • Securely storing payment info: using the same secure encryption methods, you can also store an autofill payment methods (credit cards, etc) for one-click use on ecommerce sites.
  • Price: 1Password is the best app in the industry for this functionality, and as such, the price tag is also among the highest.
  • Browser extensions: this may be more of a function of constantly shifting browser technology, but at times the auto-fill functionality can feel glitchy, leading to confusion
Unique, strong passwords are a requirement in this era of ubiquitous and automated hacking. You should never use a password fewer than 12 characters that you can remember, and never use passwords that contain any remotely personal information. I see weak passwords from clients constantly, primarily because of the problem of remembering all your passwords. 1Password eliminates this issue. Create a single, strong, memorable password for the app, and the app does the job of creating unique and impossible-to-guess passwords for all your online accounts. Everyone needs an app like 1Password.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a person responsible for managing many of our third-party vendors and their dashboards/logins, 1Password has made this incredibly easy. Sharing access to others in our company is very convenient using 1Password. It is not used across our entire company, but it is being used across multiple teams in my department.
  • 1Password is very easy to use. There isn'y really any learning curve when we get a new team member familiar with using it.
  • We use 1Password across many teams without any issue. We have many users that use 1Password every day for work and it has greatly eliminated the frustration of not know the login to a certain app or site.
  • The new password generator is very helpful when sites have complicated password requirements. This leads to people forgetting passwords quite often, but 1Password solves this problem.
  • There have been issues where team members have made changes to passwords and it would be helpful to know when and who made these changes.
  • The cost for our teams to use 1Password was a little steep. However, it does seem worth it for the convenience.
  • The online support/FAQ is not the most helpful place to go for answers. I have waited very long periods of time to get responses from the support team, but this is a rare occurrence.
1Password is perfect for many of the users on our teams. As we continue to add new tools from vendors and add new users to these tools, the amount of log-ins can get to be a huge hassle to manage. 1Password has really simplified the management of all of these passwords.

There isn't really a scenario that we have run into where 1Password wouldn't be well suited, but if for some reason you only ever had one login and one password to manage, 1Password may be overkill.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
1Password has been a great asset to our organization since it helps us organize all of our sensitive information like passwords, logins, credit cards and even annotations. Also, since it’s specialized in security, it enables us to create and maintain really secure passwords. We’re able to create vaults for each team, which is a better way to organize all of that information between different teams.
  • Generates secure passwords
  • Great integration with browsers
  • Vaults to better organize information
  • Cloud syncing to enable the use of multiple devices
  • Windows support
  • Better integration with other iOS apps
  • A Portuguese translation
It’s great to store logins and sensitive information like credit cards and notes. I think it’s less appropriate for mobile applications, since the process of opening 1Password app, finding the information, copying it then pasting, is not that straightforward.
Anthony Kelly | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
1Password is being used across my entire organization, in conjunction with LastPass, though 1Password is absolutely our tool of choice. As a small team of Implementation Engineers, we are often given access to customers' CRM Sandbox and Production instances, and all of us may need access to one of said instances at some point. With that said, we are able to use a shared vault in 1Password so that we can share these credentials without bugging each other.
  • Integrates with every browser I use seamlessly. It works flawlessly in Safari, Firefox, and Chrome. It can also sync between computers easily using dropbox or other similar applications
  • It is lightweight and does not have a huge memory footprint
  • It is extremely responsive to password / log in inputs in ways that other, free applications like LastPass or OnePass absolutely are not
  • The price is relatively exorbitant for your average user. I confess that I am using it based on a free license I got from working at Apple several years back; even loving this software as much as I do, $50 for a single license is a steep ask, especially in today's world of free applications
  • The interface has not been updated in quite a while. Not that it is bad, per se, and is very utilitarian, but a small facelift would be nice
Literally every human being in every single situation can use 1Password. It's well suited just for your average person who has too many passwords to manage mentally - name me one (non Ted Kaczynski type) who doesn't experience this issue daily. It's also well suited for teams as I mentioned in my previous comment in terms of collaboration.
Andersen Yu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
1Password is being used across our entire organization both on an individual level and on a team level. For individuals, we use it to store our individual login credentials for the tools that we use. For teams, we use it to store the credentials for software the team leverages every once in a while that doesn't warrant needing individual logins for each person. 1Password also allows you to store 2FA credentials, which really makes it a one-stop shop for all your login needs.
  • Easy Set-up
  • Accessible across mobile, browser, and desktop
  • Great security
  • I can't think of anything
Well suited: Storing individual password, team passwords.

Less well suited: Can't think of anything.
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